
Glossary of Selected
Citizen Participation Techniques
Throughout the
world there are a myriad of organizations and people seeking out more
inclusive and dynamic ways to involve citizens in decision-making processes
at the local, provincial/state, and national levels. Listed below is
a glossary of selected citizen participation techniques that are being
tested and applied.
Citizen Juries
These bring together a small number of people, randomly selected from
the population, to hear expert "witnesses" on a particular issue, deliberate
over a short period of time and issue recommendations to the press and
public. Developed by the Jefferson Centre in Minneapolis, Minnesota.
http://www.jefferson-center.org
NEW! Charette
A charrette is a meeting to resolve a problem or issue within
a specific time limit. It requires that the facilitator possess extensive
knowledge of group dynamics and processes and the ability to encourage
all members of the group to participate. Charettes last a minimum of
two hours though many are daylong events. Because of the time limit,
people are challenged to address the issue quickly, openly and honestly
and to seek solutions by way of consensus.
Civic Journalism
Civic journalism (also know as "public" or "community" journalism) is
a process that utilizes the media to help engage citizens in public
life, to promote and improve public deliberation, and to strengthen
the connections between journalists and their communities. It essentially
involves journalists -- along with their broadcast outlets -- in producing
coverage that not only reports on problems but also promotes education
and discussion that leads to solutions. Civic journalism proceeds from
two assumptions: (1) Self-government depends on citizen participation:
when civic engagement erodes, so does the need for new media. (2) Journalism
can work toward better self-government and public life without sacrificing
its cherished values and traditions: indeed, those values and traditions
lose their force in the absence of a spirited public life.
http://www.poynter.org/
Community
Indicator Projects
Members of a community
get together and work through a process to formulate indicators of community
progress. The indicators are more subtle than 'crime' or 'GDP', and
therefore become a tool to use to intervene in public policy. There
are many of these projects happening around the world now. To find out
more, contact Redefining Progress in San Franciso.
http://www.rprogress.org
NEW!
Community Issues Groups
Community Issues Groups (CIGs) are a combination of the focus group
and citizen jury. The purpose is to to capture the energy, reach and
cost-effectiveness of a focus group, combined with the potential depth
of the jury. CIGs consist of 8-12 people who meet for roughly 2-2.5
hours on several occasions to discuss designated issues in depth. Each
meeting is designed to build on discussions of the previous session.
Proponents of the method claim that it promotes a valuable interaction
based on reason, reflection and revision. Not to be confused with a
Standing Committee, the aim is to bring public participation and deliberation
into the decision-making process.
Consultation
(traditional)
Consultation is a method traditionally utilized by governments to seek
the input of stakeholders on a particular policy issue. It can take
many forms including:
councils,
round tables,
task forces,
forums, commissions
of inquiry, advisory
boards, focus
groups/polling, ongoing
discrete/informal consultation.
Deliberative
Polling
This is a technique
advocated by James Fishkin, who views televoting as non-deliberative
and town hall meetings as unrepresentative of the general public. In
this process, a national random sample of citizens is brought together
for two or three days to discuss an issue. After completing a survey,
they read objective materials and have an opportunity to ask questions
of competing experts and/or politicians. After participating in plenary
and small group sessions, they are finally polled in detail to determine
how much their opinions have changed.
Electronic
Town Meetings
These usually involve television but also radio, computer and telephone.
They rely on the use of trained moderators, the recruitment of a representative
sample of the population as participants, and the distribution of material
to participants before the meeting. The earliest use of ETMs dates back
to the 1970s.
NEW!
Fish Bowl
In a fish bowl, a small group engages in a discussion around a controversial
issue, while a larger group of participants observes. After the discussion,
members of the larger group offer feedback. Fish bowls provide all participants
the opportunity to contribute to the discussion on the issue, as well
as listen closely to the thoughts and ideas of others.
NEW!
Future Search Conferences
A Future Search Conference is a two-day meeting where participants attempt
to create a shared community vision of the future. The process is managed
by a steering group of local people representing key sections of the
community. They take part in a highly-structured 2.5 day process in
which they review the past and create ideal future scenarios. Practitioners
claim that it is designed to empower participants in that it upholds
the idea that individuals are experts in their own lives. (There are
facilitators present but no other experts.) It is also designed to reach
consensus by bringing together key stakeholder groups who are often
opposed to each other to find common ground and find solutions. Those
taking part are expected to identify points of action and to be responsible
for realizing them.
http://www.ippr.org.uk
NEW!
Interactive Panels
A panel is composed of 12 members of the general public meeting roughly
three times a year to discuss topics set by the organisers. Several
panels, each following the same agenda, are organized simultaneously
to provide confidence of the results. Members are recruited by quota
sampling to cover a range of demographic characteristics, though there
is a regular turnover of membership to bring in new voices. Frequently,
they are supplied information beforehand, and are encouraged to discuss
the material with friends and family. The purpose is to explore the
views and values of the public on the issue at hand. An
independent researcher generally facilitates panels. The discussion
is recorded and Transcripts, as well as a final report, are produced,
providing qualitative and quantitative information on members' views.
To
date, Interactive Panels have been used mainly be health authorities,
although they could be readily established by other agencies to address
a wide range of topics.
http://www.ippr.org.uk
Neighbourhood
Planning
Functions in a similar fashion to the City of Seattle's Neighbourhood
Planning. Precinct committees form and receive city funding to employ
consultants to work with their communities and formulate neighbourhood
plans, including local spending priorities. These plans are then fed
into the City plan.
http://www.ci.seattle.wa.us/seattle/npo/npoover.htm
NEW!
Nominal
Group Workshops
Nominal Group Workshops are based on the premise that a representative
group of individuals concerned with a project can identify virtually
all the problems and make compromises in order to produce a single list
of priorities. The workshop, consisting of approximately 25 people,
begins with the facilitator distributing a background report and providing
a chance for people to ask questions. Working individually, the participants
are asked to list one major issue and several associated challenges
pertaining to the topic. Then, participants are assigned to small groups
of 4-6 people to discuss their responses. These are recorded on a flip
chart. Once the small groups have completed their inventories of issues,
everyone reconvenes to the large group and all the flip charts are displayed
around the room. The participants are then handed out ballots, and are
asked to vote on the issues that they feel are the most important. The
ballots are then counted, and the issues are ranked by the number of
ballots that they received. Following the prioritization of the issues,
there is a discussion, guided by the facilitator, on the results of
the process.
On-line Discussions
A variety of internet-based communications tools have arisen that facilitate
interaction between citizens and groups in disparate locations. These
include mailing lists, usenet groups, internet relay chats, electronic
conferences and intranets. One of the benefits of this form of communication
tends to be a flattening of hierarchies in group relationships. http://www.worldbank.org/devforum
NEW!
Open Houses
The purpose of the open house is to provide an environment for a free-flowing
conversation directed by the visitor. People can come whenever they
wish, stay as long or short a time as they wish, speak to whomever they
please and address whatever topics of interest in whatever order they
choose. As a result, staff talk with a larger number and broader cross-section
of the population than they would at the typical public meeting. Moreover,
the quality of the exchanges is usually much higher; thus, the open
house can provide the setting for clear communication. It requires that
the hosts be prepared to answer questions, to explore options and to
be open to listen to concerns voiced by the public.
Open Spaces
An expansion of study
circles and search conferences which involves large groups (as many
as 500 people) meeting to discuss an issue. This method was used recently
in Canada during a proposed merger of hospitals. Participants included
a wide range of hospital employees and stakeholders who would be directly
affected by the decisions taken.
Public Agenda
and National Issues Forum (a variation of study circles concept)
Public
Agenda is a non-partisan organization founded in 1975 by Daniel Yankelovich
and Cyrus Vance. It does three things: 1) conducts traditional public
opinion surveys and focus groups; 2) prepares issue books and writes
final reports from National Issues Forums for the Kettering Foundation;
and 3) organizes and supports deliberation forums with other partners.
http://www.publicagenda.org/
http://www.kettering.org/
Search Conferences
First used in 1960
and designed as an approach to participative strategic planning and
community development grounded in behavioural science principles. Search
conferences typically involve anywhere from 20 to 60 or more people
who work progressively for two or three days on planning tasks, primarily
in large-group plenary sessions. They tend to rely exclusively on oral
interaction.
http://www.futuresearch.net
Study Circles
Small group deliberation involving 10-15 people who meet regularly over
a period of weeks/months to address policy issues; usually involves a
trained facilitator and basic ground rules for discussion. The Study Circles
Resource Centre exists as a non-profit organization (established in 1990
in the US) to promote the use of study circles on public policy issues.
http://www.cpn.org/SCRC/
Televoting
Citizens register as televoters and subsequently receive facts and opposing
views on a number of policy options. After a short period of time, televoters
express their preferences on these options by dialing a specific telephone
number.
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